Phones & Voicemail: LSU Overview

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General Information

This information is for the LSU Office Phones for the Baton Rouge Campus, are supported by two Avaya S8800 Media Servers.

Eligibility & Order Procedures

Available To: LSU Faculty & Staff with an LSU Office Phone.     

Request Service: Submit a UNI Work Order Request.  (View instructions on filling out the UNI form.)

Authorization: Have a University Budget Code & Use Work Order Type: NIVC - Voice.   

Delivery Time: Within 2 Weeks.

* To speak with someone about your Request if you already have a ticket in our system, Call 578-4015.

* If you do not currently have a ticket, please Submit a Work Order Request at the link above.

Teams Telephony (New PBX Project)

Teams Telephony is a new voice offering that is being rolled out to the LSU campus. It offers digital voice services fully through Microsoft Teams, with many options for call devices such as headsets, traditional handsets, allows voicemail transcription via email, and more.

Voicemail Services

Telephone Services

Additional Telephone Services are Offered by ITS for an Additional Fee:  

  • Avaya 2400 Series:

  • LSU Information:


Students in Residential Halls

This article does not apply to Residential Hall Telephones.  

Conferencing Services

For information on Audio Conferencing & Video Conferencing capabilities, see the Digital Media Services: LSU Overview.

Mobile Devices

For information on configuring & using your mobile device, view the Mobile Devices: LSU Overview.

LSU Support & Policy Statements

Service Desk Contact Information

Policy Statements

4/1/2024 12:13:41 PM