Remote Desktop: Connect Remotely via PC

Important Note: These instructions are for a PC to connect to an on-campus PC ONLY. If a user is needing to connect their PC to another on-campus Mac, there are no known solutions at this time; please contact your departmental IT person for further resources or devices that may be available.

Part 1

In order to remotely connect to your campus computer from home, you must first connect to the LSU network through the VPN.

1. Download the GlobalProtect VPN Client: https://gp.vpn.lsu.edu
2. Login with your myLSU credentials.
3. Download the GlobalProtect VPN client (PC version) for your computer.
   • If you are unsure whether to get 32-bit or 64-bit, please see the following article: Windows 10: Determining 32-bit or 64-bit
4. Go to your downloads folder and double-click on either GlobalProtect.msi or GlobalProtect64.msi, depending on whether you’re using 32-bit or 64-bit version of Windows.
5. Click Next on the Welcome screen.
6. Use the default installation folder and click Next.
7. Click Next to start the installation.
8. When installation is complete, click Close to finish the installation.
9. Open the GlobalProtect application by clicking on its icon in your taskbar located on the lower right near the clock.
10. When asked for the Portal Address, enter gp.vpn.lsu.edu, then click Connect. Enter your MyLSU credentials to connect. *Please note that a connection can only be made from off-campus, the connection will fail if attempted while already connected to the LSU network*
11. For further information and instructions, please see the following articles: GlobalProtect VPN Info & Installation

Part 2

Using Remote Desktop Connection to remotely connect to your campus PC

1. Open the start menu at the bottom left of your screen and type “Remote Desktop” to open the Remote Desktop Connection App. 

2. Type in the full name of your on-campus PC. You should determine this information ahead of time by opening the File Explorer on your on-campus PC, right-clicking on “This PC” and choosing “Properties.” You should see “Full computer name” in the properties window. It is best practice to connect via computer name rather than IP address as most IP addresses on campus are subject to change.

3. When you press “connect” it will ask for your MyLSU credentials. If the PC is powered on and connected to the network, it should log you in as normal and you should be able to use your home computer as if you were actually on your on-campus PC.

• If you are having trouble with this process, your on-campus computer may need to be set to Allow Remote Access. For more information, please see the following article and contact your departmental IT person for further assistance. Remote Desktop: Allow Remote Access To A Computer (Windows 10)