FootPrints Issue Tracking: LSU Overview

General Information

The Numara FootPrints® Issue Tracking System is the tool used at the LSU IT Service Desk to manage incidents. This program is completely web-based.  The goal of this program for the IT Service Desk is record and track all LSU campus-wide incidents, requests, and other projects.

Customers can  login to Submit New Tickets & Review Existing Tickets using the FootPrints Web Portal.

Open FootPrints

1. Open a Web Browser.  (View ITS Web Browser Information.)

2. Browse to the following web address:\footprints.

Request Service Desk Assistance

1. Call t

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